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Refund Policy
Refund Policy
Effective Date: 31/05/2025
Contact: info@xavsafety.co.uk
At XavSafety, we strive to deliver high-quality, empowering training. If you're not satisfied, here’s how we handle refunds:
1. Digital Courses
Due to the nature of downloadable and streamed content, all digital product sales are final. Refunds are only granted if:
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A technical failure prevents access
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The course was charged incorrectly
2. Live Trainings / Workshops
You may cancel up to 7 days before a live session for a full refund. Cancellations made within 7 days are non-refundable but may be transferred.
3. Memberships
You may cancel your membership at any time. Access continues until the end of the billing period. We do not offer pro-rated refunds.
To request a refund, email us at info@xavsafety.co.uk with your order details.
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